HANDOFF
When you request help with your address, we keep a private record of that home's service requests so the next visit does not start from zero. Here is how it works, and how we use that information.
Past service requests tied to the same address, ZIP, and phone: category, when you submitted, and where each request stands. That context helps dispatch and matched pros understand the home, not just the latest form fill. It is a private home record, not a public listing of your property.
Routing jobs, showing you your own request status and history, and giving matched contractors useful notes about the home. We do not sell a public dossier of your property.
The record is created automatically when you submit a request with your service address. You do not need to sign up for the history to exist on our side. Tracking a single request still works with your tracking code and email.
We can only link requests when an address and ZIP are provided at intake. Phone-only or incomplete address submissions stay as standalone requests and will not appear in a shared home history.
Want to see past and future requests for your address in one place? After you track a request, you can create a free homeowner account and link that home's record. You stay in control of whether to upgrade.
For the legal details on how we handle personal information, read our Privacy Policy. Privacy Policy
New here? Read what happens next after you submit.
Already requested?
Use your tracking code anytime. Optionally save that home’s history to a free account.